Tag Archive for 'startups'

How to Find a Human on The Phone.

[It's about that time when you may be on hold... trying to return that holiday gift, or even trying to figure out how it works. So, kids, this one's for you. ] There’s nothing worse than being on hold. Maybe you’re on your iphone/droid/blackberry (stranded without a headset) so you’re holding the thing to your [...]

Ding! It’s Up!

There’s nothing more frustrating than going to a site and noticing that it’s down. Especially if there’s a great sale at J.Crew / your favorite online retailer and you can’t access it. It’s just frustrating. Instead of continuously hitting F5 (refresh) or trying to get into the site in a brute force kind of way, [...]

Don’t You Put Me On Hold…

There’s nothing worse than being on hold. Maybe you’re on your blackberry (stranded without a headset) so you’re holding the thing to your hear for an hour, listening to some terrible music on repeat <— I’m THAT girl. Maybe you’re at home on an old-school phone with a cord and can’t move from your current [...]